“HLG LIGHTS LLC” maintains the Website (“https://hlg-lights.com”).
“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’’
‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
‘’User is responsible for maintaining the confidentiality of his account’’
Who we are

Our website address is: https://hlg-lights.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash)

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

  • REFUND POLICY –  Should also have the below statement:
  • ‘’ Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.”
  • CANCELLATION POLICY – The expected time span for reporting the services ordered to be cancelled and the conditions under which cancellation will be allowed. Cancellation is an option given to the customer to have a change of mind after making the payment and before receiving the goods..

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

  • DELIVERY/SHIPPING POLICY  – Disclose how the service/product will reach your customers and should have the following points:
    • Shipping Policy should mention the process of shipping the items/goods (ex; by courier)
    • Mention where do you deliver? Local only or Local, international and GCC countries?
    • The time duration for the shipment to reach the customer
      • International and GCC countries – 7-10 days
      • Local – 7 days
    •  Delivery Charge if there is any
      • Local – free delivery or mention the delivery charge
      • International and GCC countries – AED 100 or free for order above 500

DELIVERY POLICY
We deliver our Products to all countries, except for…  ( Iran, Cuba, North Korea, Sudan, Ukraine, Syria, Russian Federation and Yemen.)  and mainly UAE Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries. UAE Delivery Fees will be a Flat Rate of AED: 10 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.